Your Behind-the-Scenes Powerhouse
Practical Operations Coordination to Bridge the Gap Between Your People and Your Processes.
A business only scales when its systems and its staff are in sync. I provide the specialised operational infrastructure that remote and hybrid teams need to scale. I don’t just manage tasks; I help you to build the systems that allow your employees to thrive and your leadership to focus on the big picture.
People Operations & Recruitment
I manage the administrative and human side of your team, ensuring every employee has a professional, consistent experience from their first interview to their final day.
End-to-End Recruitment Coordination
Stop losing hours to LinkedIn and inbox management. I act as your internal hiring lead.
Role Definition: Working with you to draft clear, realistic job descriptions and success profiles.
Pipeline Management: Posting roles, screening CVs, and managing candidate communication.
Interview Logistics: Coordinating schedules, scheduling multi-stage interviews, preparing briefing notes for the hiring team.
Onboarding & Integration (The First 90 Days)
The first week defines an employee's success. I ensure they are "ready to work" from Day 1.
Pre-boarding: Managing contracts, right-to-work checks, and equipment procurement.
Onboarding Schedules: Creating structured 30/60/90-day plans.
Cultural Immersion: Setting up "coffee chats" and intro meetings to integrate new hires into the team.
Team Retention & Offboarding
Maintaining a healthy team requires consistent coordination.
Performance Rhythms: Scheduling and templating regular 1:1s and feedback loops.
Engagement Admin: Coordinating team events, birthdays, and work-anniversary rituals.
Professional Offboarding: Managing exit interviews, hardware recovery, and administrative closures.
Business Operations & Workflows
I act as the "Digital Housekeeper," ensuring your tools are organised, your projects stay on track and your manual, repetitive tasks are turned into streamlined, scalable workflows.
Project & Task Coordination
You have the plan; I make sure the team follows it.
Board Management: Keeping your project tools (Asana, Trello, etc) clean and up-to-date.
Deadline Chasing: Proactively following up on overdue tasks to unblock the team.
Status Reporting: Providing the leadership team with concise weekly updates on project health.
Process Documentation & SOPs
I turn the knowledge in your head into a repeatable company playbook.
Operations Manuals: Writing Standard Operating Procedures (SOPs) for daily tasks.
Internal Wiki Management: Building and maintaining your Company Hub , Handbook or Playbook.
Knowledge Transfer: Ensuring that when a team member leaves, their process stays behind.
General Operational Governance
Managing the "everything else" so it doesn't land on your desk.
Communication Rhythms: Setting Slack/Teams etiquette and managing meeting agendas.
Software & Vendor Management: Tracking subscriptions, managing user access, and coordinating with external providers.
Administrative Fixes: Solving the small operational "niggles" before they become big bottlenecks.
How I Integrate With Your Team
I don’t work in a vacuum. To be an effective Operations & People Partner, I integrate directly into your existing ecosystem:
Communication: I join your Slack or Teams workspace for daily coordination.
Software: I use your existing tech stack (no need to buy new tools).
Leadership: I sync with you weekly to align my tasks with your evolving priorities.